Repotting and Customer Service

Anthurium andraeanum 'Cotton Candy'On a pretty regular basis, people will bring a plant in that they want repotted. This is, someday, going to make me insane, because a number of different scenarios unfold from this point, and they're all bad:1) They want it repotted into a pot that's smaller than the one it's already in. This is rare, but it happens. I'm always a little baffled when people can't

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